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Degraded

Slow performance of AI follow-up questions in surveys

Feb 26, 2025 at 3:09pm UTC
Affected services
App Frontend (app.specific.app)

Resolved
Feb 26, 2025 at 4:06pm UTC

A fix has been implemented and we are monitoring the results.

Created
Feb 26, 2025 at 3:09pm UTC

OpenAI is experiencing API performance degradation (https://status.openai.com/). That is affecting our surveys, causing follow-up question to load slowly or forever. OpenAI is continuing to investigate this issue.